Roo96 Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form an agreement between you and Roo96 Casino in relation to your use of the website, account services, games, promotions and related features. They apply to every visit and to all activity carried out through your account. Additional rules may apply to particular games, payment methods, promotional offers or other services. Those rules will be made available where relevant and form part of these Terms & Conditions.

You should only use Roo96 Casino where online gambling is lawful for you to do so. You are responsible for checking the laws that apply in your state, territory or country before registering or playing. Roo96 Casino does not invite anyone to use the website where doing so would breach a local law or regulation. If online gambling is not permitted in your location, you must not access or use the gambling services.

You must be of the minimum legal gambling age that applies to you and must provide accurate information during registration. Roo96 Casino may restrict access, suspend an account or refuse a transaction where age, identity, location or legal eligibility cannot be confirmed. You must not allow another person to use your account, and you must not use an account belonging to another person.

Changes to these terms

These terms may be updated from time to time to reflect changes to the website, available services, legal requirements or operational processes. The latest version will be published on the website with an updated date where appropriate. You should review the terms regularly. If you continue to use Roo96 Casino after an update has been published, that continued use may be treated as acceptance of the revised terms. If you do not agree with a change, you must stop using the relevant services and follow the available account closure process.

2. Accounts, verification and acceptable use

You may be required to create an account before using certain features. You are responsible for ensuring that all registration details remain complete, accurate and current. This includes your name, date of birth, residential details, contact information and any other information reasonably requested for account administration or verification. You must update information when it changes and must not register using false, misleading or incomplete details.

Roo96 Casino may carry out identity, age, address, payment and other checks before or after an account is opened. You may be asked to provide documents or information for these checks. Processing may be delayed while verification is completed. If requested information is not provided, is inconsistent or cannot be verified, access to some or all services may be limited. Any review will be handled in line with applicable privacy requirements and the website's privacy information.

You are responsible for keeping your login details confidential and for all activity carried out through your account. Notify Roo96 Casino through the support options displayed on the website as soon as possible if you believe your account has been accessed without permission, your details have been compromised or an activity appears unfamiliar. You must take reasonable steps to protect your device, passwords and payment information.

Prohibited activity

• Opening or operating more than one account where this is not permitted.
• Using another person's account, payment method or identity, or allowing another person to use yours.
• Providing false information, interfering with verification or attempting to avoid account controls.
• Using the website for fraud, money laundering, unlawful activity or any purpose unrelated to lawful entertainment.
• Using software, devices, scripts or methods intended to manipulate a game, transaction, result, promotion or website function.
• Exploiting an error, technical fault, pricing mistake or other irregularity instead of reporting it.
• Attempting to disrupt the website, bypass security measures or gain unauthorised access to systems or data.
• Using abusive, threatening, discriminatory or deceptive behaviour towards staff, other users or service providers.

Where prohibited activity is suspected, Roo96 Casino may investigate and may suspend or close the relevant account, cancel affected activity, withhold access to promotions or take any other action permitted by applicable law. Any decision will depend on the circumstances and available information.

3. Deposits, play, withdrawals and promotions

You may only deposit funds using a payment method that is in your name or that you are authorised to use. Payment options, minimum or maximum amounts, processing requirements and availability may vary and will be shown on the website. You should check the details presented before confirming a transaction. Roo96 Casino may reject, reverse or review a transaction where required for security, verification, technical or legal reasons.

You are responsible for checking that deposit details are correct before submitting a payment. A deposit should not be treated as complete until it has been accepted and reflected in your account. Your bank, card provider or payment service may apply separate fees, conversion rates or conditions. Roo96 Casino is not responsible for charges imposed by a third-party provider, except where applicable law provides otherwise.

You must only play with funds available in your account and should never gamble with money needed for essential expenses. Game results are determined by the relevant game system and applicable game rules. Once a wager has been accepted, it may not be cancelled unless the website or applicable rules state otherwise. If a technical problem affects a game or transaction, Roo96 Casino may review the affected activity and take corrective action where appropriate.

Withdrawals and account balances

Withdrawal requests may be subject to account verification, source-of-funds checks, payment processing requirements and any conditions displayed at the time of the request. Funds may be returned using an approved method and, where appropriate, to the payment method used for the original deposit. You must provide information reasonably needed to process a withdrawal. Processing times can vary because of verification, banking networks, payment providers, weekends, public holidays and other external factors.

You should review your account balance and transaction history regularly. If you notice an apparent error, duplicate transaction or activity you do not recognise, raise it through the support options displayed on the website as soon as possible. Roo96 Casino may correct an obvious error, including an incorrectly credited balance or incorrectly settled transaction, subject to applicable law.

Promotions and bonuses

Promotions, bonuses, rewards and competitions may be offered from time to time. Each offer is subject to its own promotional terms, including eligibility rules, qualifying activity, expiry dates, contribution rules, wagering requirements, maximum values and withdrawal conditions where applicable. You must read those terms before participating. If there is a conflict between these general terms and a promotion's specific terms, the specific promotional terms will apply to that offer to the extent of the conflict.

Unless an offer states otherwise, promotions are intended for one person and one account only. Roo96 Casino may limit, refuse, amend or withdraw an offer where an account is ineligible, an offer has been used incorrectly or activity appears designed to obtain an unfair advantage. Promotional balances or rewards may be removed if the relevant conditions are not met or if the underlying transaction is reversed, cancelled or found to be irregular.

4. Responsible gambling, privacy and website limitations

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and only use funds you can afford to lose. Take regular breaks, avoid chasing losses and do not play when affected by alcohol, drugs, stress or other circumstances that may affect your judgement. Roo96 Casino may provide account tools and information to help you manage your play, including deposit controls, activity limits, time reminders, temporary breaks or account closure where available.

If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek independent support. You can use the responsible gambling information and support resources made available through the website. Requests for a break, restriction or account closure may be subject to security checks and the operational process displayed at the time. You should not open another account to avoid a responsible gambling restriction.

Privacy and communications

Personal information is handled in accordance with the Roo96 Casino Privacy Policy and applicable privacy laws. Information may be collected and used for account administration, identity checks, payment processing, security, customer support, responsible gambling measures, legal compliance and service improvement. By using the website, you acknowledge that electronic communications may be used for account notices, transaction updates, security messages and other information connected with the services. Marketing communications will be managed in accordance with applicable requirements and available preferences.

Availability and liability

Roo96 Casino aims to keep the website and services available, secure and accurate, but uninterrupted access cannot be guaranteed. The website may be changed, suspended or withdrawn for maintenance, security, technical, legal or operational reasons. Roo96 Casino is not responsible for delays or failures caused by events outside reasonable control, including telecommunications problems, payment provider issues, device failures, software faults, cyber incidents or other external events, subject to any rights that cannot be excluded under applicable law.

Nothing in these Terms & Conditions excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified. To the extent permitted by law, you are responsible for ensuring that your device, internet connection and software are suitable for accessing the website. You should keep your device protected and use current security software.

Suspension, closure and general provisions

You may stop using the website and request account closure in accordance with the process made available online. Roo96 Casino may suspend or close an account where required for legal, regulatory, security, responsible gambling, verification or operational reasons, or where these terms may have been breached. Account closure does not remove obligations that arose before closure, including obligations relating to outstanding transactions, investigations or suspected unlawful activity.

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms are governed by the laws that apply to the relevant relationship and location, subject to any mandatory rights or protections available to you under applicable Australian law.

For questions about these Terms & Conditions, account access or a transaction, use the support channels shown on the Roo96 Casino website. The current version of these terms and any applicable game or promotional rules should be reviewed before you play.