Betting Rules

1. About these rules

These rules are intended to provide clear, general information about how betting activity is handled on Roo96 Casino. They cover common matters such as eligibility, account use, bet placement, acceptance, settlement, results, corrections and circumstances that may affect a bet. A product may also have additional rules, instructions or information shown on the relevant page or within the game interface. Those details form part of the rules for that product.

Different products can operate in different ways. For example, a rule that applies to a pre-event bet may not apply in the same way to a live market, promotional offer, casino game or other product. Before placing a bet, you should review the information shown for that product, including the available selections, price or odds, stake, potential return, event details, applicable restrictions and any closing or settlement information.

• You must comply with the laws and requirements that apply to you in your location.
• You must meet any applicable age, identity and account eligibility requirements before using betting services.
• You must use your own account and provide information that is accurate, complete and kept up to date.
• You should only place a bet if you understand the product, the relevant rules and the risk of losing your stake.
• A displayed price, market or product may be changed, suspended or withdrawn before a bet is accepted.
• The records maintained by Roo96 Casino may be used to confirm the details and status of a bet, subject to applicable law.

If there is an inconsistency between general information and a specific product rule, the specific rule may apply to that product. If the Terms and Conditions or another applicable legal document contains a relevant requirement, that requirement also applies. You should check the current version of the relevant information before placing a bet, as rules may be updated from time to time.

2. Placing and accepting bets

Submitting a bet

A bet is submitted when you select the relevant product or outcome, enter or confirm the stake and follow the instructions to place it. Before confirming, carefully check the selection, stake, price or odds, potential return and any other details shown on the confirmation screen. You are responsible for reviewing the information before submission and for making sure that the bet reflects your intentions.

A bet is not necessarily accepted merely because you have selected an option or entered a stake. Acceptance generally occurs only when the system confirms that the bet has been recorded. A confirmation message, bet reference, account record or similar indication may be provided. You should retain that information and check your account history if you are unsure whether a bet was accepted.

• You must have sufficient available funds or other permitted balance before a bet can be placed.
• A bet may be rejected if the account is restricted, suspended, closed or subject to a verification or compliance review.
• A bet may be rejected, delayed, changed or cancelled where there is a technical issue, incorrect information, an obvious error or another valid reason under the applicable rules.
• The amount entered as the stake is the amount you are asking the system to risk, not a guaranteed return.
• You should not assume that a bet has been placed if no confirmation is displayed or the bet does not appear in your account history.
• You must not attempt to exploit a fault, delay, vulnerability or error in the betting service.

Prices, odds and changes

Prices and odds can change before acceptance, particularly where a product is affected by new information, market activity or a change in the underlying event. The price or odds that apply will generally be the ones confirmed when the bet is accepted, subject to the applicable product rules. A displayed price may be corrected where it is clearly incorrect or has resulted from a technical, administrative or other obvious error.

Roo96 Casino may set or apply reasonable limits, restrictions or conditions to betting activity where permitted. These may relate to a product, account, market, payment method, transaction or other operational matter. Any applicable information should be reviewed before you place a bet. A restriction does not change your responsibility to comply with these rules or to use the service lawfully.

3. Results and settlement

Determining an outcome

Bets are settled using the official result, settlement source or game outcome identified in the applicable product rules. The relevant rules may explain how a result is determined, which source is used, how a postponed or abandoned event is treated, and what happens if the result is changed after it has been published. You should read those rules before placing a bet, particularly where an event may be affected by weather, cancellation, delays, substitutions, changes to participants or other unexpected circumstances.

For games that are determined by a random or automated outcome, the result is the outcome recorded by the applicable game system. Past results do not predict future results, and no strategy can guarantee a win. Where a game or product includes a result, round, draw or similar feature, the instructions for that product explain how the outcome is generated and settled.

• A bet may be settled as a win, loss, void, push, cancelled bet or another status specified by the applicable product rules.
• A void or cancelled bet may be treated differently from a losing or winning bet, depending on the product and the reason for the status.
• A multi-selection or combined bet may be affected if one or more selections are void, cancelled, changed or otherwise unable to be settled.
• A bet placed after a relevant event or outcome has already occurred may be invalid, subject to the rules for that product.
• If an official result is corrected or a settlement error is identified, the account record may be adjusted to reflect the correct outcome.
• Any return shown before final settlement should be treated as an estimate unless the product rules state otherwise.

Errors, technical issues and adjustments

Roo96 Casino aims to keep betting information accurate and services available, but technical, transmission, software, data or administrative errors can occur. If a bet is accepted or settled because of an obvious error, the bet may be corrected, voided or otherwise handled in accordance with the applicable rules. This can include an incorrect price, duplicated bet, incorrect event information, incorrect result or an error affecting the displayed balance.

If a technical interruption occurs while you are placing or playing, do not repeatedly submit the same instruction without first checking your account history. A delay or missing screen does not by itself confirm whether a bet was accepted. If the account record appears incorrect, keep any relevant reference or screen information and raise the matter through the available support process so it can be reviewed.

4. Product-specific situations

The rules for a particular product may deal with circumstances that cannot be covered in a general page. Always read the product information displayed before confirming a bet. This is especially important for live or in-play products, events involving multiple stages, products based on the performance of a participant or team, and games with rounds, bonus features or changing outcomes.

Live or in-play activity

Live products may be affected by rapidly changing information, delays in data feeds and differences between the time an event occurs and the time it appears on screen. A market can be suspended, reopened, updated or withdrawn while an event is in progress. You are responsible for checking the current status and details before submitting a live bet. A bet submitted during a suspension, delay or interruption may be rejected, voided or handled under the relevant live product rules.

Events, participants and changes

An event may be postponed, abandoned, shortened, relocated or changed in another way. A participant may withdraw, be replaced or be recorded under a different name. The applicable product rules determine whether a bet remains active, is settled using a revised result or is void. You should not rely on informal announcements or third-party information where the product rules identify an official source or settlement method.

Promotions and special offers

If a bet is connected with a promotion, the terms of that promotion apply in addition to these Betting Rules. Promotional terms may specify qualifying products, eligible stakes, expiry conditions, wagering requirements, exclusions, maximum benefits or other restrictions. You should read the full promotion terms before opting in or using a promotional benefit. If a promotion is withdrawn or corrected in accordance with its terms, the effect on a bet or benefit will be handled under those terms.

Currency and account records

Bets, stakes and returns are recorded using the currency and account information shown to you. You should check the stake and available balance before confirming a bet. Account records may include the date, product, selection, stake, price or odds, status and settlement information. If you believe an entry is inaccurate, you should report it promptly and provide enough information for the transaction to be identified.

5. Player responsibilities and fair use

You are responsible for keeping your login details, devices and account access secure. Do not allow another person to use your account or place bets on your behalf. Notify Roo96 Casino through the available support channel if you believe that your account has been accessed without permission, if you notice an unfamiliar bet or if your personal information needs to be updated.

• Do not use betting services for unlawful activity, fraud, money laundering or any other prohibited purpose.
• Do not interfere with the service, use automated tools without permission or attempt to gain an unfair advantage.
• Do not place bets using information that you are not permitted to use or share under applicable rules.
• Do not create or use accounts to avoid an account restriction, verification requirement or responsible gambling measure.
• Keep your contact, identity and payment information accurate so that account checks can be completed when required.
• Check your bets and account balance regularly, and contact support if something does not look right.

Betting should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play, use only money you can afford to lose and take breaks. Never chase losses, borrow money to bet or continue playing because you feel pressured to win back a previous loss. If betting is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop and seek appropriate support.

You can review the Responsible Gambling information for general guidance and available account controls. Depending on the service and your circumstances, options may include deposit or spending controls, time reminders, breaks, self-exclusion or other restrictions. These measures are intended to support safer play, but you remain responsible for using the controls that are suitable for you.

If you have a question about a bet, settlement or account record, use the available customer support or complaints process. Provide the relevant bet reference, date, product and a clear description of the issue. A review may require verification of your identity or account information. Complaints are considered under the applicable internal process and any relevant legal or regulatory requirements.