- Operator96 Group
- LicencesAnjouan, Curaçao (CGA)
- Game Providers66 studios
- Deposit MethodsCards, crypto, bank transfer, Apple Pay
How to get in touch
To contact Roo96 Casino support by email, write to support@roo96casino.click. Please use the email address linked to your account where possible, as this can help the team identify your request and provide more relevant assistance.
- Account access, profile and verification questions
- Deposit and withdrawal queries
- Questions about bonus terms and conditions
- Technical problems with the website or account
- Responsible gambling requests or questions about available controls
Support replies are usually provided within 24 hours, although response times can vary depending on the nature and number of requests being handled. Sending one clear message about the issue can help avoid delays.
What to include in your email
When contacting support@roo96casino.click, include your account email or username, a short description of the issue and any relevant details, such as when the problem occurred or which part of your account is affected.
- Your account email address or username
- A brief explanation of what you need help with
- Relevant transaction or account details, where appropriate
- Screenshots if they clearly show the problem
For your security, do not include your password or unnecessary full payment details in an email. If you are contacting support about responsible gambling, clearly state the type of help or account restriction you are requesting so the team can review it appropriately.
